Terms and Conditions

1. Preamble

Use of this website implies acceptance of the terms and conditions (hereinafter referred to as the "Terms and Conditions") presented on this page. Therefore, please read these Terms and Conditions carefully.
The website http://www.edeko.eu/ (hereinafter referred to as "the Site") is the property of SC Mack Vision SRL, VAT RO27943331 (hereinafter referred to as "the Company"), registered in Romania.
The Company reserves the right to change/update the provisions of the Terms and Conditions without notice. The latest version of the Terms and Conditions will be published on this page.

2. Definitions and terms

Under the Terms and Conditions the following terms will have the meaning specified below:
Customer - any person who accesses the Site, for private or professional purposes and initiates and completes an Order on this Site.
Seller - The Company
Products - any product, mentioned in the Order, which will be supplied by the Company to the Customer. All our products are manufactured in European Union and comply with European standards.
Order - the action initiated by a Customer, based on which the Company delivers to the Customer the products requested by the latter, and the Customer agrees to receive the products and to pay for them.
The order placed by the Customer is considered accepted by the Company, at the moment when the Company sends to the Customer a confirmation e-mail.
The confirmation of an Order by the Company implies the acceptance by the Customer of all the provisions of the Terms and Conditions of the Site.
Contract - an Order placed by the Customer and confirmed by the Company. The contract is considered concluded between the Company and the Customer on the date of confirmation of the Order by the Company. The Terms and Conditions form an integral part of the Contract thus concluded.

3. Use of information on the Site

Persons accessing the Site may not modify or reproduce in whole or in part the content of the Site, download images and information from the Site, or use the Site for any purpose other than to view it and place orders.
Users of the Site are solely responsible for keeping secure their credentials used to access the Site.

4. Prices, billing and payment methods

The prices of the Products are those indicated on the Site. They include VAT. The company may change the prices of the Products at any time, without prior notice. This change does not impact the prices of orders already placed.
By placing an Order on the Site, Customers expresses their agreement regarding the specifications and prices of the ordered Products.
The Company will issue an invoice to the Customer for the delivered Products, using the information provided by the Customer.
Payment of Orders can be made securely by card or PayPal.
Refunds are not available for canvas prints made using images submitted by Customers.
Banking information (card number, expiration date, etc.) is not transferred or stored at any time on the Company's servers.

5. Terms of Delivery

The delivery time is determined by the distance between the Customer and the Seller, the complexity of the order, as well as the quantity of Products ordered by the Customer. The delivery time will be displayed before the Order is confirmed by the Customer.
Shipping costs are not included in the price of the Products presented on the Site. They are available to be consulted by the Customers on the Site. The shipping costs will also be shown before the confirmation of an Order by the Customer. They will be added to the price of the Products to determine the total value of the Order.
If an Order could not be delivered by the Company or by any other third party designated by the Company due to the Customer's fault (Customer’s absence at the delivery address, Customer's refusal to receive the order, customer's failure to provide the delivery address) and as a consequence the Order had to be returned to the Seller, the Customer will bear the shipping costs for both the initial delivery and the return of the Products to the Seller. Therefore, the Seller will reimburse to the Customer the total value of the Order after deducting the shipping costs of the initial delivery and of the Product’s return.

6. Ownership and Copyright

The responsibility regarding copyright for the images uploaded on the Site by the Customers belongs exclusively to them, the Company being exonerated of any responsibility regarding copyright.

7. Return and Refund Policy

According to the legislation in force, Customers have the right to cancel Orders, without penalties and without invoking a reason, within 14 calendar days of receiving the Products. If Customers exercises this right, they have the obligation to bear the shipping costs for returning the Products.
Products must be returned in the original undamaged packaging (or equivalent), together with a copy of the invoice and all accessories received.
If the returned Products show signs of wear, scratches, shards, blows or defects caused by external shocks, the Company reserves the right to decide whether to accept the returned Products.
When Customers exercise their legal right to return the Products, the Company will reimburse by bank transfer the amount paid for the returned Products, within 30 days from the date when the returned Products are received by the Company.
Customers must notify the Seller in writing, by email, using the information on the contact page of the Site, about their intention to return the Products. This notification must be sent from the e-mail address indicated by the Customer at the time of placing the Order. To allow the Seller to identify the Products that make the subject of the return and to reimburse their equivalent value, the notification must contain the following information: invoice number, the Product code, the position of the Product in the invoice and the IBAN account of the Customer.
According to the legislation in force, returns will not be accepted for Products made according to the Customer's specifications, namely canvas prints produced using the images provided by the Customer.

8. Warranty

All Products sold on the Site are covered by warranty, in full compliance with applicable law and the manufacturer's commercial policies.
As computer monitors and other screens render colours according to their specific settings and characteristics, the colours of the physical canvas print might be slightly different than those seen on screen. This difference will not be considered as non-compliance and, as such, will not engage the responsibility of the Seller regarding warranty.
When returning a Product under the Warranty clause, the Customer is obliged to pack the returned Products in the original or equivalent packaging.

9. Cookies

A cookie (known as "browser cookie" or "HTTP cookie") is a small file of letters and numbers that is saved on the site visitor's computer or mobile device.
Cookies do not contain viruses and do not have the ability to access information on the user's hard drive. Cookies are text files that cannot be run and do not produce virus-specific effects. However, as they store information about the user, cookies could be used as a form of "spyware", but browsers contain settings related to accepting cookies policies. For more information you can visit http://youronlinechoices.com/. By using "anti-spyware" technologies and updating your browser, you can avoid the effects of an improper use of cookies.

Some websites may become unusable if you decline cookies. For example, you might not be able to log in or use the online shopping cart. Refusing these cookies does not mean that you no longer see advertising on those sites which show advertising, but only that the advertising shown doesn’t take into account your preferences.

There are two categories of cookies:

• Session cookies, which are deleted when you close your browser or log out of the website.
• Permanent cookies that are saved on the user's computer or mobile device until they expire or are deleted by the user. Third-party cookies that are used, for example, to provide personalized advertising, fall into this category.

Our site uses cookies in order to offer features specific to virtual stores, such giving customers the possibility to authenticate on the site and keeping the contents of the shopping cart.

10. Privacy Policy

The Company processes personal data by collecting it from Customers, in order to develop contractual relations, and complies with Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation - GDPR).

In accordance with the provisions of Regulation (EU) 2016/679, the Company is obligated to manage safely and only for the specified purposes, the personal data provided by Customers. In this regard, the Company only records personal data provided voluntarily by Customers.

The data obtained by the Company will be stored in databases, and the Company will take all measures to protect it against unauthorized access. The data will be stored for the period the Site operates or until the Customer makes a request to delete it.

Personal data will be used primarily for the purpose of Contract execution. Thus, the Company will use the data provided by the Customer to issue an invoice, and execute and deliver the Order. In order to make the delivery, the Company will transmit the personal data collected from the Customer to the courier company that will deliver the Products and to the banking entities that will process the online payments. Personal data is also used to transmit various information to Customers, for example on the status of orders in progress or placed on the Site.
The Company will not provide Customer’s personal data to any company that may use it for purposes other than those explicitly stated above, namely the Contract execution.

By accessing and using the Site, Customers express their unequivocal consent to the collection and use of their personal data by the Company. Any changes to the Privacy Policy will be posted on this page so that Customers are always updated on information on how the Company collects and uses their personal data.

According to Regulation (EU) 2016/679, Customers have the right to access their personal data, the right to request the Company to rectify or delete it (the right to be forgotten), the right to restriction of data processing, and the right to object the processing of their personal data. Clients also have the right to withdraw their consent, the right to file a complaint with the supervisory authority and the right to data portability. To exercise these rights, the Customer may submit a written request by e-mail to

11. Company liability

The company cannot be held liable for any damage, if it is caused by non-compliance with the Terms and Conditions and/or the Contract, as well as to other instructions mentioned on the Site.
The Company is also not responsible for damages caused by the improper use of the Site, as well as for those resulting from the inability to access certain links available on the Site.
The Company is not liable for any damages that Customers or third parties may incur, as a result of the Company's fulfillment of its contractual obligations, nor for damages resulting from the use of the Products after delivery.
Links from the Site to other websites (so-called "hyperlinks") may lead to sites managed by other companies. The Company assumes no responsibility for the content of those sites or for their data protection policies.
For commercial or production related reasons, the Company reserves the right to refuse to honour an Order placed online, in which case, the Contract is considered void. If Customers have already paid the Order, the Company undertakes to reimburse them the amount paid within 30 days from the date when the Order was placed. The Customer will be notified of the non-fulfillment of the Order within a maximum of 48 hours from its placement.

12. Modification and nullity

The Company reserves the right to make changes to the Site, the policies of this Site, as well as these Terms and Conditions, at any time. If any of these clauses is considered invalid, void or inapplicable for any reason, this condition will be considered independently and will not affect the validity and applicability of the other conditions.

13. Electronic communications

Customers agree to receive electronic communications from the Company. The Company will communicate with the Customers by e-mail and/or by posting announcements on the Site. Customers agree that all warnings, contracts and other communications provided electronically by the Company, comply with the legal requirements regarding written communication.

14. Applicable law and litigations

Any litigations between Customers and the Company will be settled amicably. If this is not possible, litigations will be settled by the Arbitration Court of the Chamber of Commerce and Industry in Bra?ov, Romania, or the bodies empowered to resolve those litigations.